Business Advantage through Technology
A practical methodology for generating Business Advantage through Technology.
Most organisations invest heavily in technology.
Far fewer consistently realise the business benefits they expect.
The difference is not the tools chosen — it’s how technology is applied to simplify work, speed up decisions and improve control.
This is a simple, repeatable methodology I see work across sectors.
A 7-step approach to delivering business advantage
1. Name the win 🎯
Be explicit about what must improve:
less effort, faster decisions, stronger control, capacity to scale or competitive edge.
2. Find the friction 🔍
Assume waste exists. Look for delays, rework, hand-offs, manual steps and duplicated effort.
3. Fix the work first (BPR) 🔧
Simplify and redesign processes before automating them.
Don’t lock inefficiency into new systems.
4. Design for decisions 🧠
Focus on the decisions that matter most and the information needed to make them well.
5. Apply technology, automation and AI ⚙️
Use tech only where it genuinely removes effort or improves insight.
AI is an accelerator — not a starting point.
6. Deliver in short cycles 🔄
Clear direction up front, small changes delivered quickly, benefits realised early.
7. Measure and lock it in 📊
Understand total investment and total return.
Track benefits so improvements stick and compound.
Get more done, decide better, adapt faster — with the same effort.
If this reflects the challenges you’re seeing in your organisation, I work with boards and executive teams to apply this approach in practice — with clear focus on outcomes
Discuss your technology requirements